Ultra Web Hosting Docs
🔍︎ /
Docs / Reseller & WHM / Branding & White-Label

Branding & White-Label

White-labeling lets your hosting appear as your own brand rather than Ultra Web Hosting. You can customize the cPanel appearance, set your own contact details, and offer private nameservers on your own domain.

Customizing the cPanel Look

You can adjust the branding your customers see when they log in to cPanel. In WHM, go to the customization tools for your theme and set your own logo and colors. This replaces the default branding so the panel reflects your business rather than the underlying platform.

Tip Use a clean, appropriately sized logo (transparent PNG works well) so it looks sharp against the cPanel theme. Preview the result by logging in to one of your test accounts' cPanel.

Setting Your Contact and Support Info

So that customer notifications and panel links point to you rather than Ultra Web Hosting, set your own contact and support details in WHM. Go to Server Configuration > Basic WebHost Manager Setup and enter your support email and, where available, your company contact information. This is the address customers see for support inquiries.

Offering Private (Vanity) Nameservers

Private nameservers let your customers' domains use names on your own domain — for example ns1.yourdomain.com and ns2.yourdomain.com — instead of Ultra's shared nameservers. Setting them up is a two-part process: register the host records at your domain registrar, then configure WHM to hand them out.

Register the Host Records

  1. Ask us for the IP addresses to use for your private nameservers (see the note below).
  2. At your domain registrar, create host records (sometimes called glue records or child nameservers) for ns1.yourdomain.com and ns2.yourdomain.com, each pointing to the IP address we provide.
  3. Allow time for the new host records to propagate.

Configure WHM

  1. In WHM, go to Server Configuration > Basic WebHost Manager Setup.
  2. In the Nameservers section, enter ns1.yourdomain.com and ns2.yourdomain.com.
  3. Save the changes. New accounts you create will use your private nameservers in their DNS setup.
Note Ask our team for the IP addresses to use for your private nameservers. Open a support ticket requesting private nameserver IPs, and we will provide the addresses to register at your registrar.

How Nameservers Fit In

Private nameservers are the reseller equivalent of the standard nameservers your customers would otherwise point their domains to. For background on how nameservers work and how domains are pointed at your server, see Nameservers.

Warning Do not advertise private nameservers to customers until both host records have propagated and you have entered them in WHM. If a domain is pointed at nameservers that do not yet resolve, the website and email for that domain will not work.

Getting Help

If you need the nameserver IPs, help with your registrar's host-record interface, or want to confirm your branding is applied correctly, open a support ticket.