Disk & Resource Limits Policy

Every plan comes with a set of resource limits. They are real, enforced boundaries that keep shared servers fast and fair for everyone. Here is what they cover, why we cannot simply raise them, and how to resolve an overage.

What the limits cover

Each hosting plan includes defined allowances for the resources your account uses. These are the enforced boundaries of your plan:

Disk space — the total storage your files, databases, and email may occupy.
Inodes (file count) — the number of individual files and folders your account may contain, regardless of their size.
Monthly bandwidth — the amount of data transferred to and from your site each month.
CPU and memory — processing power and RAM, managed per account with CloudLinux LVE so one busy site cannot slow down its neighbours.

Note These limits are enforced, not advisory. When an account reaches a limit, the affected action is blocked — for example you may be unable to write new files once disk or inodes are full, or your site may briefly return a resource error under a CPU or memory spike. The fix is to bring usage back within the plan, not to remove the boundary.

Why we cannot just raise a plan's limits

Shared hosting works because many accounts share the same server, and those per-account boundaries are what keep it fast and fair for everyone. If we quietly raised one account's limits to bypass an overage, that account would consume resources that belong to its neighbours. So our support team does not raise a plan's limits to work around them. Instead, the path forward is always to reduce usage or move to a plan sized for what you need.

How to resolve an overage

If you have hit a limit, you have two straightforward options.

Option 1: Reduce your usage

Remove old files you no longer need — stale installs, unused media, and abandoned staging copies.
Delete old backups and archives stored in your account, and download them off-site instead.
Clear large or old log files that have built up over time.
Trim large or old email, and empty Trash and Spam folders, which count toward disk usage.
For inode pressure, clean up caches and directories with huge numbers of tiny files.

Option 2: Upgrade to a larger plan

If your site has genuinely outgrown its current plan, upgrading is the clean, permanent fix. You can change plans from the client area, or open a support ticket and we will help you pick the right size and handle the change.

How to check your usage

You can see exactly where you stand at any time in cPanel. The Statistics panel on the right of the cPanel home page shows your disk usage, inode count, bandwidth, and other allowances against your plan limits, so you can spot what is filling up before it becomes a problem.

For a deeper walkthrough of finding and clearing what is using your space, see Disk Usage. To understand the CPU and memory side and how LVE limits behave, see CloudLinux LVE Limits.

Tip Check your usage every so often rather than waiting for a limit to bite. A quick look at the Statistics panel each month makes it easy to trim early and decide, calmly, whether an upgrade makes sense.