Acceptable Use (Summary)

This is a friendly, plain-language summary of what belongs on our servers and what does not. It is here to help you understand the spirit of the rules quickly.

Note This page is a summary for convenience only. Our full Terms of Service and Acceptable Use Policy on the main site are the documents that actually govern your account. Where this summary and those terms differ, the full terms apply.

What is not allowed

To keep our network safe and reputable, the following content and activity are prohibited:

Illegal material or activity — anything that breaks applicable law, including content you do not have the legal right to host or distribute.
Spam and unsolicited email (UCE) — sending bulk unsolicited email, or hosting sites, scripts, or services that support spam operations.
Phishing and malware — deceptive pages that harvest credentials, and hosting or distributing viruses, trojans, or other malicious code.
Copyright and trademark infringement — hosting or sharing pirated software, media, or other material that infringes someone else's rights.
Resource abuse — activity that consumes far more than a normal share of a server's resources and degrades performance for the other accounts on it, such as runaway scripts, crypto mining, or using a shared account as a general-purpose compute or storage node.

The shared-hosting fairness principle

Your account lives on a server shared with many other customers. Almost every rule here comes down to one simple idea: use your fair share, and do not do anything that harms the safety, reputation, or performance of the accounts you share a server with. When everyone follows that principle, the whole server stays fast, secure, and dependable for all of us.

What happens if the rules are broken

We would always rather help you fix a problem than take an account offline, so our response is proportionate to what is going on:

Warning — for most first-time or minor issues, we will reach out, explain the problem, and give you a chance to correct it.
Suspension — if an issue is serious, ongoing, or actively harming others (for example live spam or malware), we may temporarily suspend the account to contain it while it gets resolved.
Termination — reserved for the most serious violations or repeated offences after warnings.

Questions?

If you are ever unsure whether something is allowed, just ask before you do it. Open a support ticket and we will give you a straight answer.