Hosting Packages (Plans)

A package is a reusable template of resource limits and features that you apply to cPanel accounts. Building a few well-planned packages lets you provision new customers quickly and keep your plans consistent.

What Is a Package?

A package (sometimes called a plan) bundles together the disk quota, bandwidth allowance, and feature set that an account receives. When you create an account you simply pick a package, and the account inherits all of its limits. Change the package later and the account's limits change with it.

Adding a Package

Log in to WHM (one-click from the client area, or at your server hostname on port 2087).
Go to Packages > Add a Package.
Enter a clear Package Name, such as Starter or Business.
Set the Disk Quota and Monthly Bandwidth allowances.
Set the Max Email Accounts, Max Databases, and Max Addon Domains (along with subdomains and parked domains as needed).
Choose a Feature List to control which cPanel tools this package exposes.
Click Add to save the package.

Note Feature Lists are managed separately under Packages > Feature Manager. Build a feature list first if you want to hide or show specific cPanel tools, then select it when creating the package.

Editing a Package

To adjust a plan's limits, go to Packages > Edit a Package, choose the package, change the values, and save. Existing accounts on that package pick up the new limits.

Assigning and Upgrading a Package

You assign a package when you create an account (see Creating cPanel Accounts). To move an existing account to a different package, use Account Functions > Upgrade/Downgrade an Account, select the account, choose the new package, and confirm. This is how you upgrade a customer who has outgrown their current plan.

Tip Create a few tiered packages — for example Starter, Business, and Pro — that each fit comfortably within your reseller allotment. Because every account draws from your shared reseller pool, size your packages so the total across all your customers stays within your overall disk, bandwidth, and account limits.

Keeping Within Your Allotment

Your reseller plan sets the total disk, bandwidth, and account count available to you. Packages do not raise that ceiling — they divide it among your customers. Keep an eye on your overall usage in the Account Information area, and if you are consistently near your limits, upgrade your reseller plan through the client area.

Getting Help

If you are unsure how to size your packages or need your reseller allotment raised, open a support ticket and our team can advise.