Ultra Web Hosting Docs

Email Client Setup

Connect your hosting email to Outlook, Thunderbird, Apple Mail, iPhone, or Android using the server settings below.

Server Settings

Use these settings for any email client. Replace yourdomain.com with your actual domain name.

Setting IMAP (recommended) POP3
Incoming Server mail.yourdomain.com mail.yourdomain.com
Incoming Port 993 (SSL/TLS) 995 (SSL/TLS)
Outgoing Server (SMTP) mail.yourdomain.com
Outgoing Port 465 (SSL/TLS)
Username Your full email address (e.g. you@yourdomain.com)
Password Your email account password
IMAP vs POP3 IMAP syncs your mail across all devices — messages stay on the server and any changes (read, delete, folder moves) appear everywhere. POP3 downloads messages to a single device and typically removes them from the server. We recommend IMAP for most users.

Microsoft Outlook (Windows & Mac)

  1. Open Outlook and go to FileAdd Account (Windows) or OutlookPreferencesAccounts+ (Mac).
  2. Enter your full email address and click Advanced options. Check Let me set up my account manually, then click Connect.
  3. Select IMAP as the account type.
  4. Enter the incoming and outgoing server settings from the table above.
  5. Enter your email password when prompted and click Connect.
  6. Outlook will verify the settings. Once connected, click Done.

Mozilla Thunderbird

  1. Open Thunderbird and go to Account SettingsAccount ActionsAdd Mail Account.
  2. Enter your name, full email address, and password. Click Configure manually.
  3. Set the incoming protocol to IMAP, server to mail.yourdomain.com, port 993, SSL SSL/TLS, authentication Normal password.
  4. Set the outgoing (SMTP) server to mail.yourdomain.com, port 465, SSL SSL/TLS, authentication Normal password.
  5. Set the username to your full email address for both incoming and outgoing.
  6. Click Re-test to verify, then click Done.

Apple Mail (macOS)

  1. Open Mail and go to MailAdd AccountOther Mail Account. Click Continue.
  2. Enter your name, full email address, and password. Click Sign In.
  3. Apple Mail may fail auto-detection. When prompted, select IMAP and enter the server settings from the table above.
  4. Set the incoming mail server to mail.yourdomain.com and the outgoing mail server to mail.yourdomain.com.
  5. Click Sign In to complete setup.

iPhone / iPad (iOS)

  1. Go to SettingsMailAccountsAdd AccountOtherAdd Mail Account.
  2. Enter your name, full email address, password, and a description. Tap Next.
  3. Select IMAP at the top.
  4. Under Incoming Mail Server: set Host Name to mail.yourdomain.com, Username to your full email address, and Password to your email password.
  5. Under Outgoing Mail Server: set Host Name to mail.yourdomain.com, Username to your full email address, and Password to your email password.
  6. Tap Next. iOS will verify the settings. Once validated, tap Save.
Tip If iOS cannot verify the account, make sure the SSL ports are correct (993 for IMAP, 465 for SMTP). You may also need to tap Continue to accept the server certificate.

Android (Gmail App)

  1. Open the Gmail app and tap your profile icon → Add another accountOther.
  2. Enter your full email address and tap Next.
  3. Select Personal (IMAP).
  4. Enter your email password and tap Next.
  5. Set the incoming server to mail.yourdomain.com, port 993, security type SSL/TLS.
  6. Set the outgoing server to mail.yourdomain.com, port 465, security type SSL/TLS.
  7. Tap Next to complete setup.

Troubleshooting