Email Client Setup
Connect your hosting email to Outlook, Thunderbird, Apple Mail, iPhone, or Android using the server settings below.
Server Settings
Use these settings for any email client. Replace yourdomain.com with your actual domain name.
| Setting | IMAP (recommended) | POP3 |
|---|---|---|
| Incoming Server | mail.yourdomain.com |
mail.yourdomain.com |
| Incoming Port | 993 (SSL/TLS) |
995 (SSL/TLS) |
| Outgoing Server (SMTP) | mail.yourdomain.com |
|
| Outgoing Port | 465 (SSL/TLS) |
|
| Username | Your full email address (e.g. you@yourdomain.com) |
|
| Password | Your email account password | |
IMAP vs POP3
IMAP syncs your mail across all devices — messages stay on the server and any changes (read, delete, folder moves) appear everywhere. POP3 downloads messages to a single device and typically removes them from the server. We recommend IMAP for most users.
Microsoft Outlook (Windows & Mac)
- Open Outlook and go to File → Add Account (Windows) or Outlook → Preferences → Accounts → + (Mac).
- Enter your full email address and click Advanced options. Check Let me set up my account manually, then click Connect.
- Select IMAP as the account type.
- Enter the incoming and outgoing server settings from the table above.
- Enter your email password when prompted and click Connect.
- Outlook will verify the settings. Once connected, click Done.
Mozilla Thunderbird
- Open Thunderbird and go to Account Settings → Account Actions → Add Mail Account.
- Enter your name, full email address, and password. Click Configure manually.
- Set the incoming protocol to IMAP, server to
mail.yourdomain.com, port993, SSL SSL/TLS, authentication Normal password. - Set the outgoing (SMTP) server to
mail.yourdomain.com, port465, SSL SSL/TLS, authentication Normal password. - Set the username to your full email address for both incoming and outgoing.
- Click Re-test to verify, then click Done.
Apple Mail (macOS)
- Open Mail and go to Mail → Add Account → Other Mail Account. Click Continue.
- Enter your name, full email address, and password. Click Sign In.
- Apple Mail may fail auto-detection. When prompted, select IMAP and enter the server settings from the table above.
- Set the incoming mail server to
mail.yourdomain.comand the outgoing mail server tomail.yourdomain.com. - Click Sign In to complete setup.
iPhone / iPad (iOS)
- Go to Settings → Mail → Accounts → Add Account → Other → Add Mail Account.
- Enter your name, full email address, password, and a description. Tap Next.
- Select IMAP at the top.
- Under Incoming Mail Server: set Host Name to
mail.yourdomain.com, Username to your full email address, and Password to your email password. - Under Outgoing Mail Server: set Host Name to
mail.yourdomain.com, Username to your full email address, and Password to your email password. - Tap Next. iOS will verify the settings. Once validated, tap Save.
Tip
If iOS cannot verify the account, make sure the SSL ports are correct (993 for IMAP, 465 for SMTP). You may also need to tap Continue to accept the server certificate.
Android (Gmail App)
- Open the Gmail app and tap your profile icon → Add another account → Other.
- Enter your full email address and tap Next.
- Select Personal (IMAP).
- Enter your email password and tap Next.
- Set the incoming server to
mail.yourdomain.com, port993, security type SSL/TLS. - Set the outgoing server to
mail.yourdomain.com, port465, security type SSL/TLS. - Tap Next to complete setup.
Troubleshooting
- Cannot connect to server — Double-check the hostname, port numbers, and that SSL/TLS is selected. Make sure you are using the full email address as the username.
- Authentication failed — Verify that the password is correct. You can reset it in cPanel under Email Accounts → Manage.
- Certificate warning — If your domain does not have a matching SSL certificate, you can use the server hostname instead (e.g.
server.ultrawebhosting.com) to avoid the warning. Contact support if you need help identifying your server hostname. - Outgoing mail not sending — Make sure SMTP authentication is enabled in your client and that you are using port
465with SSL/TLS. Some clients also support port587with STARTTLS as an alternative.